Money Back Guarantee

Towel Emporium thanks you for purchasing what we feel are the best towels in quality and price on the market today. If you have any questions, comments, or concerns, please call us at 1-800-686-9357 or send an email to customercare@towelemporium.com.

Towel Emporium offers a 30 day money back guarantee on all regularly stocked items. If you are dissatisfied with any unused towels from your order, you may return those unused towels (and up to 1-2 pieces used). We will refund you the full item price of what we receive back minus the cost of any shipping fees. On any returns from original orders of $250 or more, a restocking fee of 10% will also be applied to the items returned. Please call 1-800-686-9357 within 30 days of your invoice date for all claims and requests for return or exchange.