30 Day Money Back Guarantee

Towel Emporium thanks you for purchasing what we feel are the best towels in quality and price on the market today. Be sure to review our Towel Care page for information regarding washing and evaluating your towels.

Towel Emporium offers a 30 day money back guarantee on all regularly stocked items. If you are unsatisfied with any unwashed/unused towels from your order, you may return those towels (and up to 1-2 pieces washed/used). We will refund you the full item price of what we receive back minus the cost of any shipping fees. Please call 1-800-686-9357 within 30 days of your invoice date to initiate claims and requests for return or exchange.

If you have any other questions, comments, or concerns, please call us at 1-800-686-9357 or send an email to customercare@towelemporium.com, and a customer care representative will be happy to help.